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APAOC
January 2010 Meeting
New Decade – New Strategies
Our January APAOC meeting at our new venue JT Schmid’s was fun, informative and inspiring. Leslie Groene led our panel of experienced marketers in a candid discussion of what's REALLY happening with new online marketing tools. The synergy between the panelists was great and provoked abundant conversation and audience participation (including numerous tweets!).
We want to thank our panelist for contributing their knowledge and time to our successful maiden meeting voyage for 2010!
Thank you to:
Kimberly Capwell, CEO of Capwell Communications and Founder of Corporate Institute for Social Media
Harry Davis, Sr Project Manager at Allergan Pharmaceuticals
Brian Fluhr, Producer, Director of Marketing Services at MarketingOCStudios
Allison Huke, President of www.BuyGreen.com
Mark Davidson, Principal at ShiftPlusOne - microblogging, social media marketing
Also, a special thank you to Graphic Industries for printing the meeting handout.
Did you know that five years ago Ad Agencies controlled advertising content but in 2010 the consumer dominates the interactive communication landscape?
During the evening we were reminded that social networking is all about participation and content. If you have good content, social surfers will read and follow your blogs/tweets/emails/wall posts, etc. If the content is weak or contains self-promotion, do not expect any repeat visitors.
When solid content is created using traditional media, it’s a good idea to re-purpose that content by moving it online. Place a pdf of collateral on your website; or take portions of it, create a blog and share it. Go ahead, tweet it to your followers! Keep it fresh - be careful be not to be repetitive.
For programs focused on alerting your market to online offerings, it is best to initiate communication by using Direct Mail. Once the customer has entered your site, offer incentives or “free” items and this way you can capture their contact info.
Social media is completely transparent, with the demographics of users available to help you analyze the effectiveness of your marketing efforts. Track how many visitors you’ve had, how many of those “clicked thru” to various offers, and how many of those actually “took action” on the offers. Google Analytics are free, and offer a wide variety of reports on website activities. Figure out what metrics matter to you and begin collecting them from your website.
We really enjoyed the story about Mark’s recent dining experience at Norms Restaurants (established in 1949). This coffee shop/restaurant is no longer the place where your mom and dad hung out. Their promotional marketing is so progressive they combined traditional media with online media to create a dialogue with their customer right from the table. Table tents instructed diners to visit Twitter using a smart phone. Once there an online coupon displayed an offer redeemable immediately at the table.
TIPS:
If you want to share links, shorten those long links or file names by going to: http://bit.ly/
Link baiting is a new technique for getting other websites to link to yours, bringing their audience into contact with you. According to Wikipedia, ‘Link Bait’ is any content or feature within a website that somehow baits viewers to place links to it from other websites. Matt Cutts defines link bait as anything "interesting enough to catch people's attention." Link bait can be an extremely powerful form of marketing as it is viral in nature.”
Interactive links on your site can pull people deeper into the site and get them to stay longer. They give you a chance to immerse visitors in your company culture and products.
‘Hash links’ provide a way to search for tweets on a particular subject; just enter # and a keyword, and Twitter will list tweets which used that word (i.e. #printoc, #ocprint, etc.). Go to Google and look up “twitter tips” for more help.
Social media is good for sparking conversations, stimulating new thoughts, sharing emotions, disseminating info about what’s happening, driving interest to your blog or activity to your website and ultimately provoking action once the visitor gets there.
When using social media, make a plan and follow it, keeping the end in mind. Be very careful not to get so caught up in the activities of social media that you lose track of your desired outcome!
Please follow APAOC on Facebook, LinkedIn and Twitter!
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